Получение отчёта по сессиям звонков

Получение отчёта по сессиям звонков

Параметры запроса

Параметры ответа

Причины окончания сессии звонка

JSON структура запроса

{
  "jsonrpc":"2.0",
  "id":"number",
  "method":"get.calls_report",
  "params":{
    "access_token":"string",
    "user_id":"number",
    "offset":"number",
    "limit":"number",
    "date_from":"string",
    "date_till":"string",
    "filter":{

    },
    "sort":[
      {
        "field":"string",
        "order":"string"
      }
    ],
    "fields":[
      "string"
    ]
  }
}

JSON структура ответа

{
  "jsonrpc": "2.0",
  "id": "number",
  "result": {
    "metadata": {

    },
    "data": [
      {
        "id": "number",
        "start_time": "iso8601",
        "finish_time": "iso8601",
        "virtual_phone_number": "string",
        "is_transfer": "boolean",
        "finish_reason": "enum",
        "direction": "enum",
        "source": "enum",
        "communication_number": "number",
        "communication_page_url": "string",
        "communication_id": "number",
        "communication_type": "enum",
        "is_lost": "boolean",
        "cpn_region_id": "number",
        "cpn_region_name": "string",
        "wait_duration": "number",
        "total_wait_duration": "number",
        "lost_call_processing_duration" :"number",
        "talk_duration": "number",
        "clean_talk_duration": "number",
        "total_duration": "number",
        "postprocess_duration": "number",
        "ua_client_id": "string",
        "ym_client_id": "string",
        "sale_date": "iso8601",
        "sale_cost": "number",
        "search_query": "string",
        "search_engine": "string",
        "referrer_domain": "string",
        "referrer": "string",
        "entrance_page": "string",
        "gclid": "string",
        "yclid": "string",
        "ymclid": "string",
        "ef_id": "string",
        "channel": "enum",
        "site_id": "number",
        "site_domain_name": "string",
        "campaign_id": "number",
        "campaign_name": "string",
        "visit_other_campaign": "boolean",
        "visitor_id": "number",
        "person_id": "number",
        "visitor_type": "enum",
        "visitor_session_id": "number",
        "visits_count": "number",
        "visitor_first_campaign_id": "number",
        "visitor_first_campaign_name": "string",
        "visitor_city": "string",
        "visitor_region": "string",
        "visitor_country": "string",
        "visitor_device": "enum",
        "last_answered_employee_id": "number",
        "last_answered_employee_full_name": "string",
        "last_answered_employee_rating": "number",
        "first_answered_employee_id": "number",
        "first_answered_employee_full_name": "string",
        "scenario_id": "number",
        "scenario_name": "string",
        "call_api_external_id": "string",
        "call_api_request_id": "number",
        "contact_phone_number": "string",
        "contact_full_name": "string",
        "contact_id": "number",
        "utm_source": "string",
        "utm_medium": "string",
        "utm_term": "string",
        "utm_content": "string",
        "utm_campaign": "string",
        "openstat_ad": "string",
        "openstat_campaign": "string",
        "openstat_service": "string",
        "openstat_source": "string",
        "eq_utm_source": "string",
        "eq_utm_medium": "string",
        "eq_utm_term": "string",
        "eq_utm_content": "string",
        "eq_utm_campaign": "string",
        "eq_utm_referrer": "string",
        "eq_utm_expid": "string",
        "attributes": [

        ],
        "call_records": [

        ],
        "voice_mail_records": [

        ],
        "tags": [
          {
            "tag_id": "number",
            "tag_name": "string",
            "tag_type": "enum",
            "tag_change_time": "iso8601",
            "tag_user_id": "number",
            "tag_user_login": "string",
            "tag_employee_id": "number",
            "tag_employee_full_name": "string"
          }
        ],
        "visitor_custom_properties": [
          {
            "property_name": "string",
            "property_value": "string"
          }
        ],
        "segments": [
          {
            "segment_id": "number",
            "segment_name": "string"
          }
        ],
        "employees": [
          {
            "employee_id": "number",
            "employee_full_name": "string",
            "is_answered": "boolean"
          }
        ],
        "scenario_operations": [
          {
            "name": "string",
            "id": "number"
          }
        ]
      }
    ]
  }
}

Список возвращаемых ошибок

Смотрим раздел "Список ошибок для методов с глаголом get"